Automation Built for General Merchandise Complexity
Deliver the best customer experience with industry-leading speed and flexibility
Trusted by more than 50 leading brands, including:
High SKU Counts. Mixed Dimensions. Case, Each, and Pallet Fulfillment. Omnichannel Pressure.
General merchandise operations manage one of the broadest product profiles in retail — from small consumer goods to bulky items, across B2B and B2C channels.
Exotec delivers a flexible, high-performance automation system designed to handle SKU diversity, dimensional variability, and omnichannel fulfillment in a single scalable architecture.
General Merchandise Breaks Traditional Warehouse Design
General merchandise operations are difficult due to the sheer volume of diverse products flowing in and out of the warehouse.
- One facility may handle tens of thousands of SKUs across radically different categories.
- Product dimensions vary dramatically — from small picks to bulky cartons.
- Velocity shifts quickly across promotions, seasons, and channels.
To meet customer expectations, brands need streamlined technology that reduces the potential for error and can easily scale to support market conditions. At Exotec, we unify warehouse operations into one intelligent solution, built to flex for complexity, scale for peak demand, and deliver more with less.
The Exotec Warehouse
From Fragmentation to Scalable Performance
Traditional general merchandise automation stacks pallet AS/RS, separate goods-to-person systems, dedicated e-commerce zones, and complex sorters. This model is heavy in space, integration, and long-term risk.
Exotec tackles SKU diversity with one unified system and centralized software — enabling scalable operations without integration debt.
Each, Case, and Pallet Picking in One Solution
Most automation providers have a separate zone for each, case, and pallet picking. This increases new space requirements and unnecessary integration complexity.
Exotec handles all flows within one automated architecture, sized for the dominant peak. This reduces footprint, simplifies material flow, and eliminates unnecessary handoffs between subsystems.
Scale Without Accumulating Integration Debt
As general merchandise networks grow, many layer additional equipment onto legacy designs. This increases maintenance complexity and slows deployments.
Exotec standardizes architecture across sites, enabling repeatable building blocks, centralized software updates, and faster commissioning. Growth follows a proven model without introducing new risks.
Random Access to Every SKU
General merchandise doesn’t tolerate rigid fast/slow zoning. Velocity changes quickly across categories and promotions.
Exotec’s random-access architecture provides direct access to any SKU at any time. As demand shifts, the system adapts naturally — without constant re-slotting or rebalancing.
What Our Customers Say
“The Skypod system was chosen on the one hand, for its record implementation time, and on the other hand for the structural flexibility and agility of the solution in operation.”
Learn How We Design and Deliver General Merchandise Systems
As an end-to-end system integrator and OEM, Exotec has delivered countless high-SKU, multi-channel operations worldwide.
Want to see how we manage SKU breadth, dimensional diversity, and omnichannel scale in one coordinated system? Let’s walk you through our design approach and real-world results.
General Merchandise Customer Stories
Insights
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Let’s Transform Your Warehouse
Reach out to one of our team members to learn how our elegant robotics solutions maximize efficiency and provide the scalability needed in the general merchandise industry.